Privacy and Cookie Policy

01Who we are

This site is operated by EliteDecorPrim SRL, headquartered at mun. Chișinău, sec. Botanica, str. Muncești nr. 794, of. 17, Republic of Moldova. Tax code (IDNO): 1018600017389. VAT code: 0308828.

For any question about your personal data, you can contact us at info@elitedecor.md or at +373 609 80 105.

02What data we collect

Through the form on the site, we only collect the data you provide yourself: your name and phone number.

When you use the site, through analytics and marketing tools (see the Cookie Policy) we may automatically collect limited technical data: IP address, device and browser type, pages visited, and how you arrived at the site.

03What we use the data for

We use your name and phone number solely to contact you about the request you submitted and to discuss the details of your project.

We use technical data to understand how the site is used, to improve it, and to measure and optimize our advertising campaigns.

04Legal basis

We process data in accordance with Law No. 195 of 25 July 2024 on personal data protection.

We process your name and phone number based on your consent, given when you tick the agreement box and submit the form. You can withdraw your consent at any time, without affecting processing carried out before the withdrawal.

05How long we keep the data

We keep contact data for as long as necessary to respond to your request and for any subsequent relationship, but no longer than 24 months from the last contact, or until consent is withdrawn.

06Who we share data with

We do not sell or rent your data to anyone.

We may only share it with providers who help us operate — for example our customer relationship management (CRM) system and analytics and advertising providers (Google, Meta, TikTok) — who process it under our instructions and under confidentiality obligations.

If such a provider processes data outside the Republic of Moldova or the European Economic Area, we ensure that adequate safeguards are in place as required by law.

07Your rights

You have the right to: access your data; request its correction or deletion; restrict or object to processing; withdraw your consent; and lodge a complaint with the supervisory authority.

The competent authority in the Republic of Moldova is the National Center for Personal Data Protection. Clients in the European Union may contact the data protection authority in their own country.

To exercise your rights, write to us at info@elitedecor.md.

08Data security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

01Consent

In accordance with Law No. 195 of 25 July 2024, we ask for your consent before placing non-essential cookies on your device.

This site uses its own and third-party cookies to give you a better browsing experience and services tailored to your needs.

02What a cookie is

A cookie is a small file made up of letters and numbers, stored on your device when you visit a site. It is passive — it does not contain programs, viruses, or spyware, and cannot access information on your device.

Cookies themselves do not request personal data and, in most cases, do not personally identify users.

03Types of cookies

Session cookies — temporary, deleted when you close your browser.

Persistent cookies — remain on your device for a set period or until you delete them.

Third-party cookies — placed by other services used on the site (for example analytics or advertising tools).

04How we use cookies

To ensure the site functions properly and to remember your preferences (for example, language).

For anonymous traffic statistics, so we can understand how the site is used and improve it.

To measure and optimize our advertising campaigns.

05Third-party cookies

We use third-party tools that may place cookies: Google Analytics and Google Tag Manager (traffic analysis), Meta (Facebook) Pixel and TikTok Pixel (advertising measurement and optimization).

These providers process data according to their own privacy policies.

06Security

Cookies are not viruses — they use plain text format and cannot be executed. However, they can be used to remember preferences and browsing history, so we recommend customizing your browser settings to a level you're comfortable with.

07How to control cookies

All modern browsers let you change cookie settings, usually in the Options / Settings or Preferences menu. Disabling cookies may make some site features harder to use.

Useful guides:

• Cookie settings in Chrome
• Cookie settings in Firefox
• Cookie settings in Safari
• Cookie settings in Edge / Internet Explorer

01Rights to the content

Reproduction of materials from this site is permitted with attribution of the source and within the limits set by applicable copyright and related rights legislation. Where reproduction is restricted, this will be clearly indicated.

02Technical limitations

We are not liable if the site becomes unavailable for a period of time due to technical or business reasons.

03Links to other sites

The site may contain links to other sites that are not under our control. We do not guarantee or control their content; their use is governed by those sites' own terms.

04Changes

We may modify this document at any time. The version in effect is the one published on this page, with the last-updated date shown above.